Shipping policy
Shipping Policy
Store Name: Luna Charm Studio
Last Updated: [Insert Date]
At Luna Charm Studio, we strive to ensure your orders are processed quickly and delivered safely. Please read our shipping policy carefully for details regarding order processing and delivery.
Order Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders are not shipped or delivered on weekends or public holidays.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:
U.S. Domestic Shipping: 3–7 business days
International Shipping: 7–15 business days, depending on destination and customs clearance
Delivery times are estimates and may vary due to external factors such as carrier delays or peak seasons.
Shipping Destinations
Luna Charm Studio ships within the United States and to select international locations. If your destination is unavailable at checkout, please contact us for assistance.
Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information. Please allow 24–48 hours for the tracking status to update.
Customs, Duties & Taxes
International shipments may be subject to customs duties, taxes, or other fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the purchase price.
Lost, Delayed, or Damaged Packages
Luna Charm Studio is not responsible for packages lost, delayed, or damaged during transit. If your package arrives damaged, please contact the shipping carrier directly. You may also contact us for support, and we will do our best to assist.
Incorrect Address
Please ensure your shipping address is correct before placing your order. Luna Charm Studio is not responsible for shipments delivered to incorrect addresses provided by the customer.
Contact Information
If you have any questions regarding this Shipping Policy, please contact us:
Email: projectgallagher143@gmail.com
Phone: +1 863-788-9271
Address:
3545 W David Ln
Colorado Springs, CO 80917
United States